FAQs

FAQs

General

We had our universal standard like EN / ASTM for our normal products. For some special market like Australia / Korea / Israel ….etc need to be check.

Normally our leading time is 45 days to 60 days after received deposit and order confirmed.

Our main loading port is Shenzhen / Shanghai / Ningbo

Normally, it is 20FT.

The core of long term business relationship is good quality/reasonable price/good service. The key point is that we are doing added value for our clients and help client growing . That’s what River baby is doing.

We are a trading company with our own factory background.

Our factory is located in Dongguan, and we also have office in Zhongshan and Shenzhen. Welcome to visit us.

Products

The sample is charged. We will deduct the sample fee when placed the order.

 

Please kindly tell us  which model you are interested in and also advise what qty you need. We will send you a full quotation by email.

Warranty

1). All products will be tested by standard before production.
2). All products will be checked and tested by ourselves after “1)” no problem, our standard will be higher than the universe standard, plus our plenty experience.
3). After “1)/2)” approval, we will apply the production.
4). We will our QC team to monitor the quality of the production.
5). We will send our inspection report to client for final approval before shipment.

Service

Of course. We would like to build a long term business relation with our customers.
If you have any after-sales problem, we are pleased to help you to solve it.

Yes. OEM and ODM are our main service. Please kindly check our website to get more details on OEM/ODM Product Development page . 

Absolutely we have.

     We have our own QC team. Our QC will keep eyes on the production line during production. Then will do quality inspection and submit the inspection report to our customers before shipping. You also can check our Blog page to get more details about inspection process.

Payment

30% T/T deposit when confirmed the order,

70% T/T balance payment by copy B/L

Shipping

We don’t have warehouses abroad yet. But we hope we can build warehouse abroad together with our local customer in future.

By sea for bulk order.  As well as we are doing by railway to Russia.

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